Gifting made easy - we can send straight to your loved one

Shipping & Delivery Information

IMPORTANT NOTICE: We’ll be taking a short family break from 6th November – 23rd November.

Any orders placed during this time will be made and dispatched from 25th November once we return.

If you have an upcoming Baptism, Christening, or special event in November or early December, we strongly encourage you to place your order before 6th November to ensure it’s created and delivered in time.

Thank you so much for your understanding and continued support of our little family business — we can’t wait to create something special for you when we return!

 

All of our products are made to order so please allow up to 10 business days for your order to be shipped (excludes special announcements, holiday leave, public holidays and weekends).

 

We understand the importance of keeping postage costs low for our customers, so we have made every effort to make it as cheap as possible for you.

 

Domestic Shipping & Handling Fees (Shipped from Toowoomba, Australia)

  • $10.95 Registered Post
  • $14.45 Express Post
  • Please note: Normal turnaround times still apply with Express Post

 

New Zealand Shipping & Handling Fees

  • $17.50 Registered Post (tracking included)

 

Shipping & Delivery Policy

  • We use Australia Post for both standard and express shipping options both Domestic and Internationally. By selecting any of our shipping methods at checkout you are agreeing to the Australia Post terms of service.
  • A tracking number will be provided once your package is dispatched.
  • Ayla & Lara does not accept any responsibility for damaged, delayed delivery or missing mail once it has left our care.
  • Any orders that are 'Returned to Sender' due to incorrect information supplied or order not collected, will incur additional postage fees if it is to be redirected to another address or re-sent to the original address. We do not take responsibility for any additional postage fees.